Frequently Asked Question

1. Are your products authentic?

Yes, all our products are 100% authentic. We source directly from trusted local and international suppliers to ensure quality and originality.

2. How do I place an order?

Simply browse through our product categories, add your desired items to the cart, and proceed to checkout. Follow the steps to fill in your delivery information and confirm the order.

3. What payment methods do you accept?

We currently accept Cash on Delivery (COD) . More options may be added soon for your convenience.

4. Do you deliver all over Bangladesh?

Yes, we deliver nationwide. No matter where you are in Bangladesh, your skincare essentials will reach you.

5. How long does delivery take?

Delivery usually takes 2–5 working days, depending on your location. Delivery to remote areas may take a bit longer.

6. Is there a delivery charge?

Yes, a standard delivery fee applies. Inside Dhaka City 80tk and outside 120Tk.

7. Can I return or exchange a product?

We accept returns or exchanges only if the product is damaged, defective, or incorrect upon delivery. Please notify us within 24 hours of receiving the item with photo proof.

8. Do you offer any discounts or promotions?

Yes! We frequently run seasonal offers, combo deals, and exclusive discounts. Follow our Facebook and Instagram pages for the latest updates.

9. How can I be sure which product suits my skin?

We try to include clear descriptions for every product, including skin types, ingredients, and usage tips. You can also message us for personalized recommendations.

10. Where can I contact you for support or questions?

You can message us on our Facebook page, use the contact form on our website, or email us directly at banglagloww@gmail.com.

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